---
title: "Contact SiteGrid, and the questions we are asked most"
description: "How to reach SiteGrid, and answers to the questions that come up before every job."
url: https://sitegridhq.com/contact
site: "SiteGrid"
---
# Contact

- **Email:** hello@sitegridhq.com
- **Legal and data protection:** contact@sitegrid.eu
- **Company:** SiteGrid Technologies Kft, 5931 Nagyszénás, Dobó köz 27., Hungary
- **Reply time:** one working day

## Frequently asked

### Who owns the site and the domain?

You do. The domain is registered in your name and the site files are yours. We never hold either as leverage.

### What happens if we leave you later?

The site is plain static files. You take the whole thing, put it on any host, and it keeps working exactly as it did. There is no platform to migrate off.

### Do we have to write the copy?

Not from Standard upwards, where copywriting is included. On Essentials we tidy and restructure the text you already have.

### Can we update it ourselves?

The parts that change, yes: news, prices, opening hours, staff. Structural changes go through us, and the care plan includes an hour a month for exactly that.

### How long does it take?

Two to four weeks from the go-ahead. When a project runs late it is almost always waiting for photos or a sign-off, so we agree those dates up front.

### What happens to our Google rankings?

Every old address redirects to its new page, so nothing is lost. A faster site that works on phones usually ranks better within a few weeks, not worse.